REGIONAL BANKING: BANC ONE doesn't own a bank in Georgia, but that hasn't stopped the Ohio behemoth from operating in Atlanta. Charles W. Held, president and interim CEO of Banc One's subsidiary in Dayton, Ohio, has installed loan production offices in five Roberds furniture stores in metropolitan Atlanta. Page 4 WASHINGTON: A CONTROVERSIAL measure to restructure the way Federal Home Loan Banks pay interest on thrift bailout bonds has been dropped from legislation to modernize the bank system. "It was removed because it was clearly going to be too contentious," said an aide to Rep. Richard Baker, the Louisiana Republican who sponsored the bill. Page 2 LOBBYISTS SAID Senate Banking Committee Chairman Alfonse M. D'Amato will call a hearing on plans to shore up the undercapitalized Savings Association Insurance Fund before Congress begins its one-month summer break Aug. 5. Page 3 COMMUNITY BANKING: ROBERT N. SHUSTER became chief executive eight months ago of Mutual Savings Bank, a $795 million-asset thrift in Bay City, Mich., and analysts are already giving this latest of its would-be turnaround gurus high marks for tackling rate risk and other problems. Page 6 MORTGAGES: THE TOP 100 thrift originators reported mortgage volume fell by more than 21% in the first quarter, to $19.1 billion. For the thrift industry as a whole, the drop was steeper - 42%, to $27.1 billion. Page 8 THE SERVICING portfolio for sale along with Prudential Home Mortgage has some mortgage bankers wary. They say the $76 billion portfolio's high concentration of jumbo loans leaves it open to prepayment risk. Page 9 INVESTMENT PRODUCTS: JEANNIE KEYES will stop at nothing to help her trust clients: She'll visit with them late into the evening, help them shop for clothes, or go as a date to a senior citizen soiree. Ms. Keyes, 43, is the only trained social worker at Mercantile Bancorp., St. Louis - and not your typical bank trust employee. Page 10 KEYCORP JOINED the handful of banking companies offering so-called mutual fund wrap accounts, which diversify assets across a range of mutual funds. Key Managed Asset Program, or KeyMap, allocates assets among Keycorp's own Victory Funds and Fidelity's Advisor family of funds. Page 11 CREDIT/DEBIT/ATMs: TO BOOST its eight-year-old Mileage Plus First Card, First Chicago has introduced a phone card that lets cardholders earn miles by making long- distance phone calls. The bank said it is the first to unite a cobranded airline card with a prepaid phone card. Page 12 ARLEN R. LESSIN, who brought smart card technology to the United States in 1983 but stumbled in a reluctant market, said he is reviving his company, SmartCard International, to capitalize on renewed interest. Page 13 TECHNOLOGY: THE RIGHT KIND of marketing to a well-chosen group of customers can enable banks to boost self-service transaction volumes and thereby reduce operating costs, research indicates. Page 14

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