SPECIAL REPORT: ONE-STOP SHOPPING

Corporations used to go to a bank for a loan, to a securities firm to issue stocks and bonds, and to an advisory boutique for merger advice. Not anymore. Banks are increasingly offering all these services. Pages 20-25

WASHINGTON

Banks wonder how they'll be paid for sending benefits electronically to people without bank accounts. Page 2

REGIONAL BANKING

Firstar CEO Roger Fitzsimonds is declaring success after an 18-month restructuring-though it fell short of target and disappointed Wall Street. Page 4

COMMUNITY BANKING

Hawthorne Savings is no longer just another Southern California thrift. It is the one that bought O.J.'s house. Page 7

MORTGAGES

Britain's Labor Party targeted a U.S. subprime lender in a drive to regulate the mortgage industry. Page 8

MANAGEMENT STRATEGIES

The President of Keefe Bruyette, the investment bank and brokerage that specializes in banking, denies it's too bullish. "We have a lot on the line," says James McDermott. "If you are out there saying the sky is green every day, sooner or later you are out of business." Magazine supplement

INVESTMENT PRODUCTS

Security First says bank sales of its annuities and investment services jumped 55% in the half. Page 10

CREDIT/DEBIT/ATMs

National Processing lost another big merchant customer, United Airlines, to archrival First Data. Page 12

TECHNOLOGY

A year after J.P. Morgan made a splash with a huge outsourcing deal, the ripples are still being felt. Page 14

Artificial intelligence is making a comeback in financial services. Page 16

CORPORATE FINANCE

fees and spreads on loans to investment-grade companies seemed to reach a floor in the first quarter, but some say pricing is only now heading for the basement. Page 19

MARKET MONITOR

After decades of focusing on inflation, perhaps bankers and investors now should be paying attention to the prospects for its mirror image- deflation. Page 33

WEEKLY REPORT: SMALL BUSINESS

Stephen Rabin says after having to fight for every dollar of credit his law firm readily switched banks when the former Chemical offered $750,000. Page 17

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