Heavy consolidation among U.S. banks in 1997 may have distracted some from providing top-notch service to their mutual fund investors.

A year ago Dalbar Inc. awarded 12 Quality Tested Service Seals awards in the area, and two of them went to banks. But this time around Dalbar found only seven companies worthy of the honor, and no banks were among them.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.