As indicated last week, our contest on informality in dress and language drew a fantastic response. Most respondents felt I was out of date to use only last names until asked to do otherwise. So, except for cold- call stockbrokers, whom I hate, I guess I'll accept everyone calling me "Paul" from the first contact.
Dressing down, however, drew a far less clear-cut response. There was vehemence on both sides. Here's some of what readers had to say.