No matter whom in the financial services industry you ask-CEO, president, CIO or business unit head-technology investment is one of those subjects that gets more intriguing, and complex, with every conversation, never mind each passing quarter.

As the financial services business barrels along at what sometimes seems like warp speed, the profound impact of technology on the industry as a whole has manifested itself in many ways across the institution's front, middle and back offices. The financial services industry has seen that with information technology (IT) comes opportunity to increase market share, acquire new customers, enter new markets and grow revenue streams. But there is a flip side: The seductive promise of new opportunity that technology brings to the industry can also lure players into an intricate web of IT spending that doesn't profit the institution; rather, poorly planned IT projects can become money pits.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.