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The strong growth in commercial lending made up for more modest gains in credit card and auto lending, its two largest business lines.April 25
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The Wikibuy purchase follows acquisitions of a personal financial management provider and a firm that helps digital shoppers get price adjustments.November 20
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The civil money penalty from the Office of the Comptroller of the Currency follows a 2015 consent order against the bank, which became a subject of federal questioning after it suspended its business with check cashers.October 23
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An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.September 27
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A new survey from J.D. Power shows that customers of digital-only banks, such as Capital One 360 and Ally Bank, are less satisfied with their banks' mobile channels than they were a year ago. Declining satisfaction among younger consumers is driving that trend.June 28
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The post-recession boom in auto loans and credit cards for borrowers with marred credit histories has been winding down in recent months.May 17
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The negotiations between Amazon and big banks like JPMorgan Chase and Capital One to offer a checking-account-like product pose significant questions for regulators about the e-commerce giant pushing further into the banking space.March 5
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Sure, banks are closing more branches than they are opening, but many still view them as important channels for selling products, dispensing advice and gathering deposits. Here's a look at banks large and small that are opening branches (or, in Capital One's case, cafes) in new markets.March 1
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Consumer lending was a bright spot, but a series of one-time charges, capped by a writedown on its deferred tax assets, led to a nearly $1 billion loss.January 23
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Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be addressed faster than ever.January 4
