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With tighter security in the online and mobile channels, fraudsters are turning their attention to vulnerable contact centers, conning eager-to-please phone service reps into coughing up customer information or letting them reset passwords on other people’s accounts.

The U.S. migration to EMV chip cards has been rough, according to U.K.-based Creditcall, which hopes its new certification from First Data can smooth things out.

Cybercriminals and hackers are increasingly targeting people, and not just technology, in an attempt to breach financial institutions.

Capital One Financial in McLean, Va., has added Amazon's former chief information security officer to its board of directors.

Several major announcements took place at 2016's Mobile World Congress in Barcelona, but just as much activity was happening outside of the event. These big reveals demonstrate the increasingly global and digital nature of the payments industry.

The FBI's fight with Apple over access to a locked iPhone could undermine software security for financial institutions and their technology vendors and make it harder for banks to do business internationally or use cloud computing.

The FBI's fight with Apple over access to a locked iPhone could undermine software security for financial institutions and their technology vendors and make it harder for banks to do business internationally or use cloud computing.

China UnionPay and Visa signed a memorandum of understanding Thursday to jumpstart collaboration between the two companies.

Community banks can't win on size, but their values give them an upper hand in competing against cookie-cutter megabank branches.

Commercial bank clients are increasingly looking to replace physical corporate cards with virtual ones to streamline bookkeeping and limit risk. The adoption of such solutions is a good sign for mobile payments overall.