Cards

The fusion of CashStar’s digital capabilities into Blackhawk Network is a logical progression given shifting consumer trends in shopping and gifting.

In a blending of online and offline strengths, Blackhawk Network Inc. has acquired CashStar Inc. for approximately $175 million in cash.

A situation brewing in movie theaters that hinges on card network rules could have broad implications for the entertainment industry.

The San Francisco bank is embroiled in a high-stakes legal battle over the use of arbitration in disputes involving overdraft fees at the same time that adversaries are portraying the scandal-plagued bank as the poster child for why reform is necessary.

Mobile wallets and digital payments apps are erasing the distinction between credit and debit, but many issuers still cling to old practices that treat those audiences differently. SunTrust is working to change that.

DipJar’s mission when it launched in 2012 was to provide a simple, secure device for consumers with no cash in their pockets to leave a small tip for cashiers through a computerized tip jar. The company quickly learned that consumers wanted to be more generous.

American Express Co. is selling its prepaid card technology to InComm Holdings as the largest U.S. credit-card issuer by purchases continues its shift away from down-market customers.

Mobile wallets and digital payments apps are erasing the distinction between credit and debit, but many issuers still cling to old practices that treat those audiences differently. SunTrust is working to change that.

Knowledge picked up from the best customer-facing staff should be delivered by AI systems in a contextual manner at the right place and the right time to handle customer queries in the age of digital commerce, writes Anand Subramaniam, senior vice president of worldwide marketing for eGain Corp.

The prepaid card industry already succeeded in getting one delay for complying with new Consumer Financial Protection Bureau rules, and at least one top prepaid card issuer is now requesting additional rule-changes and an extra year to comply.