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The court struck down a 2015 update to the Telephone Consumer Protection Act, which permitted robocalls to cellphones for government-related debt collection.July 6
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The agency's vote Thursday threatens to block many of the industry's communications with customers, though banks did win one concession.June 6
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As the CFPB moves closer to updating its debt collection regulations, revising restrictions on phone calls and other communications with consumers must be a priority.April 30
Vice PresidentConsumer Action for a Strong Economy
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Banking and mortgage groups are asking the Federal Communications Commission to issue new Telephone Consumer Protection Act rules that would make consumer lawsuits over robocalls harder to win.May 10
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The Consumer Bankers Association on Wednesday asked lawmakers to rein in regulations that were meant to prevent robocalls but that the group says have inadvertently captured legitimate calls.April 18
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Rather than push for looser rules on robo-calls, the industry should focus on policy related to the channels consumers prefer: email and text messages.February 9
CEOTrueAccord -
The newly installed chairman of the Federal Communications Commission voted against 2015 rules that largely rejected the banking industry's entreaties.January 31
