Real-time payments are now table stakes – but speed alone won't win. Customers expect transactions that are instant, secure and seamless across every use case, yet legacy infrastructure, fraud risk and multiple rail complexity continue to slow progress. New research from American Banker, sponsored by Visa Direct, explores how retail banks and credit unions are closing the gap — balancing real-time customer experience with robust risk management and operational resilience.
In this report, you'll discover:
- Why real-time payments are a competitive must-have
- What's holding scale back
- How leading banks are building trust into every transaction
- What it takes to deliver seamless experiences