Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.
First Personal Bank in Illinois tried — and failed — to sell itself three times. The bank finally found an eager buyer after tackling several lingering problems.
Citibank finds people need people (at least in a branch). Santander launches a new consumer app, which makes money transfers using blockchain technology. JPMorgan Chase can be an intimidating partner for fintech startups. Plus, Elizabeth Warren’s new mission.
The issues at Wells Fargo extend beyond the fines; Ally Financial's auto finance chief departs; ICBA chief Cam Fine signs off; and more from this week's most-read stories.
When Equifax disclosed its enormous data breach that exposed the personal information of some 143 million people, the reaction of many consumers and corporate executives was similar and familiar: our data is at risk at all times and the less access we give to others the better. But that's precisely the wrong lesson.
The issues at Wells Fargo extend beyond the fines; Ally Financial's auto finance chief departs; ICBA chief Cam Fine signs off; and more from this week's most-read stories.
The latest fine from regulators was leveled against the bank on Friday. But it's far from the only penalty it has paid in recent years, and more may be on the way.
Readers react to the Senate overriding the Consumer Financial Protection Bureau's auto lending guidance, weigh in on House efforts to reform the Dodd-Frank Act and debate technology being used to replace new branches.
Consumers around the world are increasingly accessing banking solely through digital means, according to new global studies by Oracle and the World Bank.
Citibank finds people need people (at least in a branch). Santander launches a new consumer app, which makes money transfers using blockchain technology. JPMorgan Chase can be an intimidating partner for fintech startups. Plus, Elizabeth Warren’s new mission.
Technology has made it is easier than ever for customers to migrate their funds, which means the battle for highly-valued core deposits is likely to heat up.
3D Secure 2.0 is expected to have a profound impact on the payments industry by accelerating digital commerce and offering a better user experience with increased fraud protection for card-not-present transactions.
