A conversation with Greg Carmichael, Chairman, President and Chief Executive Officer, Fifth Third Bancorp discussing the consumer banking trends and lessons learned during the pandemic.
With the economic downturn that followed the Covid-19 pandemic, new approaches to financial crime have been heavily leveraged and executed by criminal organizations aiming at exploiting fragilities in the system, and less visible angles. FBI recently noted that the use of money mules have been increasing with work-from-home schemes and other money mule techniques combined with social engineering.
The consumer credit market is changing too fast to get stuck with a slow, manual underwriting operation. Are your automation levels where you want them to be?
eSignatures have experienced a significant rise in adoption over the past few years as the banking industry placed emphasis on developing digital transformation strategies.
Post Covid-19 there will be no return to the norms of 2019 for banks in the US; with the impact on the behavior and expectations of customers resulting in an overwhelming demand for digital services.
