Nov 16, 2:00pm Recently, the Aite Group surveyed 1,000 U.S.-based businesses generating between US$100,000 and US$20 million in annual revenue with the intention of understanding how well US-based small businesses are being served by their bank partners.
Nov 14, 2:00pm M&T Bank has embarked on an epic quest to put the customer at the center of everything the company does, launching a multi-year, enterprise-wide effort to modernize and centralize the management, delivery and measurement of all outreach to customers and prospects.
Nov 7, 2:00pm Financial institutions are turning to artificial intelligence (AI) to automate manual processes, emulate human decisions, and improve the accuracy of surveillance strategies.
Data quality is fundamental to sound risk management and analytical productivity. Problems with data quality can trickle through and affect every subsequent analysis, model, and decision made by an institution. These problems incur substantial direct and indirect costs, creating a virtuous cycle.
