The Most Innovative People in Finance
Structural change in banking is rarely defined by technology alone. Rather, leaders who know when to invest, where to modernize and which risks are worth taking are driving it.
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Gilles Gade said the bank's competitive advantage is the ability to adapt to any payment rail, market condition and technology.
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The CTO led the development of a mortgage assessment tool that matches loan officers with specific customers. It's helping the community bank punch above its weight.
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A culture of innovation also enabled U.S. Bank's chief information and technology officer to increase productivity, reduce operational complexity, and improve CX across digital channels.
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One big initiative is the near-instantaneous HDSU, a permissioned-blockchain framework connecting digital rails moving crypto with banking's settlement system handling fiat currencies.
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A focus on user-centric design decluttered the bank's offerings and brought a leap in digital engagement for the 174-year old bank.
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