Healthcare organizations have adopted modern payment tools, but performance is not keeping up, with ongoing challenges in cash flow, reconciliation, and operational efficiency.
Based on a national survey of healthcare finance leaders, this report reveals why complexity is the biggest barrier to payment performance and how financial institutions can help their healthcare clients overcome it.
Inside the report:
- Why most healthcare organizations rate performance as "good" or worse
- 81% of providers rely on multiple payment vendors, driving fragmentation
- 76% report payment errors or delays impacting financial close cycles
- How vendor consolidation is reshaping partnerships and creating new growth opportunities for banks
- What banks can do to simplify payments, strengthen client relationships, and improve retention