Cesar Fernandez is director of product solutions for PMG, a software company that deploys enterprise service catalogs for the Global 2000. With a Six Sigma Black Belt and ITIL v3 certification, Fernandez has over 20 years of experience in business process management. After several years of working closely with the PMG customer base, he now leads the company in developing service catalog solutions targeted to specific customer needs.
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Independent and authoritative analysis and perspective for the banking industry