Chandan Sharma is Global Managing Director, Finance/Insurance/Retail Marketing, Verizon Enterprise Solutions, and is responsible for Verizon's financial services industry strategy and solutions for banking, payments, financial markets, and insurance sectors. Sharma is a thought leader on IT transformation, services-based IT, and emerging cloud-based delivery models. With shift of focus from survival to growth within financial industry, his recent customer discussions have focused on key trends shaping financial services this decade and how financial institutions can best position to win.Sharma has held executive and advisory roles in IT and business operations at U.S. and global Fortune 500 financial institutions. He has led, advised and partnered with senior and C-level executives on significant transformation activities to dramatically improve operational efficiency and effectiveness. Prior to joining Verizon, Sharma led technology shared services at a large diversified financial services company, where initiatives and programs under his leadership delivered $500M+ in operational efficiencies for the company while improving technology delivery capacity and quality. In the ITO and BPO landscape, he has cumulative experience in excess of $4B in total contract value spanning all aspects of technology and shared services operations. He started his career with one of the big four consulting firms helping financial services clients assess, source, implement, and optimize business and IT capabilities. He holds an MBA and a Bachelor degree in electrical engineering.
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Independent and authoritative analysis and perspective for the banking industry