Kathleen Niswander puts her strong software implementation and process improvement background to work at Cornerstone, where she is responsible for Enterprise Content Management projects including implementation of recommended processes/workflows, System Selection, Process Improvement and Benchmarking. Before joining Cornerstone, Kathleen was the Director of Imaging and Workflow for a mortgage insurance company. In less than five years she created, implemented and supported an OnBase imaging and workflow solution that supported over 15 business departments and integrated with more than four additional systems. Prior to that, she was on the Learning and Development team where she created and delivered training to the business on new processes and systems. As an extension of this role, Kathleen participated in process improvements, technical requirements and system support; serving as a liaison, Kathleen bridged the communication gap between operations and I.T.Kathleen is an OnBase Certified Advanced System Administrator (OCASA) and an OnBase Certified Workflow Administrator (OCWA). She holds certifications from AIIM as an Enterprise Content Management Specialist, an Electronic Records Management Practitioner and a Certified Information Professional. Kathleen is a contributing author for GonzoBanker, Cornerstones blog. Kathleen received her Bachelor of Arts Degree in Mathematics and Statistics from Miami University in Oxford, Ohio, and her Masters Degree in Individualized Liberal and Professional Studies from Antioch University McGregor in Yellow Springs, Ohio.
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Independent and authoritative analysis and perspective for the banking industry