Opinions

By failing to protect their customers’ data, financial institutions and others in the payments ecosystem are risking trust, the most important currency they have, writes David Barnhardt, executive vice president of product at GIACT.

Grocery has been in Amazon’s sites for years. It’s very appealing because shopping volume and frequency is high, but the margins are low, and the logistics are difficult because of spoilage, writes Tom Caporaso, CEO of Clarus Commerce.

It’s critical that retailers tailor their marketing campaigns to the evolving shopping behaviors of consumers, including catering to their tendency to wait until the last minute, writes Dani Cushion, chief marketing officer at Cardlytics.

As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance.

The cashless society is no longer just a feast for the 527 million Chinese mobile payment users, but to anyone with a solid digital footprint, according to Franklin Chu, managing director for Azoya USA.

As an industry, we owe it to our customers and end users to deliver banking and payments that function in real-time and meet their expectations, writes Paul Kobos, senior vice president of banking & payments for Gemalto.

It’ll be up to card not present payment processors to ease the path toward acceptance of cryptocurrencies for subscriptions, and it could be another five years or more before any of that comes to fruition, writes Georg Richter, founder and CEO of OceanX.

Identifying threats to a single bank or the financial system as a whole can be tricky, but there are steps bankers can take to protect themselves.

The best course of action would be seek a policy, or an endorsement to your policy, that specifically includes coverage for all PCI fee, according to Karin Scherner Aldama, a partner at Perkins Coie's Insurance Recovery Law Practice.

The journey Diane Morais is taking Ally on is all about being more relevant to customers. Doritos offers a lesson on how to do the opposite. CIT's Ellen Alemany says banks are 'terrific' about addressing sexual harassment. But what about the gender pay gap and boardroom balance?