Opinions

It may seem counterintuitive, but the rise of digital banking makes human interactions in branches more important than ever.

A lot of time can pass between a breach and when a company discovers the incident, creating an opportunity to damage payment systems.

The shape of health care reform is a work in progress politically. But removing paper from billing should be a noncontroversial piece of the solution.

Many banks and money transmitters have built successful billion-dollar businesses around P-to-P payments without social sharing and letting users send emojis.

A recent trip to the branch reveals how even the oldest channel fails to understand, let alone solve, customer problems.

Just as Intuit has to find a way to meld consumer and business technology for accounting in the 1990s, financial institutions have the same challenge, and opportunity, today with small business payments technology.

The two leading contenders vying for the cryptocurrency crown both have serious backing, but the technology is still developing and the endgame is still a ways away.

Consumers are worried about paying bills on time and want the convenience of real-time payments, making e-bills an important option for financial institutions.

President Trump’s order on “core principles” for financial regulation is succinct and instructive, but interpreting it is difficult when comparing it to more informal statements from Trump and his aides.

Chip cards have decreased card fraud, but online fraud is on the rise. By asking the right questions, merchants can find payment partners that can fight the fraud migration.