Opinions

Increasingly, our conversations about digital banking are only about technology. We must expand our dialogue to include ways to make digital banking empathetic.

For large banks, the risks of partnering with marketplace lenders do not matter. But small community banks can't afford to partner with competitors angling to poach their customers.

With new fintech investments tapering off and banks starting to get the hang of digital innovation, young companies need to take a hard look at their business models.

It is inevitable that the masses will adopt cryptocurrencies.

There is a compelling case for business parties to use smart contract technology in the future to complete binding legal contracts.

Within five years, a dramatic transformation of the mortgage market will force firms to expand product menus beyond mortgages to develop stronger relationships with their customers.

A likely sale of CIT Group's aircraft unit (and a whole lot of other stuff) is keeping Ellen Alemany busy, a former Wall Street banker talks about big data as a financial weapon of mass discrimination targeting women and the poor, and First Busey shows how investing in employees pays off. Also, TIAA's Kathie Andrade, Deloitte's Cathy Engelbert and (to spice things up) Victoria Beckham.

As one of the world’s largest e-commerce platforms, it’s natural that fraudsters would be tempted to game the Amazon system. If it could happen to an e-commerce giant like Amazon, what hope does a smaller e-commerce site have against the fraudsters who run even sneakier scams - like transaction laundering?

Despite their slowdown in growth, marketplace lenders are still in good position to gain from the digitization of the financial services industry.

Fintech is transforming consumer financial services, but automation and data innovation can also help banks meet their growing regulatory demands.