Opinions

It's certainly true that as customers conduct fewer basic transactions in branches, those branches will see reduced foot traffic. But branches will remain relevant so long as they have helpful and intelligent people determined to help customers manage their finances.

Another year brings another attempt by Google to develop the winning formula that will allow it to compete long-term in the mobile payments war.

Big data has the potential to help people save money, improve their lifestyles, treat existing ailments and prevent new ones. But it's up to the business sector to earn the trust of consumers and lawmakers.

It comes as a shock to few people that we’re currently in a period of high fraud, in an environment that can be characterized with words like “high risk” and “unstable.”

Payments security researchers today find themselves in an awkward position and it's retailers who have put them there.

Since enterprises must maintain information about their customers, why is it that breaches happen constantly?

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including a call for a small-business loan brokers' code of ethics and why Congress needs to level the playing field for investors in bank obligations.

The Disney-Pixar movie "Finding Nemo" inspired a run on clownfish in pet stores across America. Banks should pursue the same effect with content that connects with customers on an emotional level and inspires them to take action.

Over the holidays, my wife and I took a short vacation to Napa Valley. We had the opportunity to visit a number of wineries and purchase a few bottles—an experience that also demonstrated the shortcomings of antiquated card security.

A visit to an overnight shipping store in Napa Valley reveals that outdated payment-processing procedures remain de rigueur with some merchants — despite the fraud risk.