Opinions

When a mobile wallet fails, it doesn't go away. Companies can upgrade dormant apps and remove their functionality, but the apps stay on users' phones, each one a headstone in a growing digital graveyard.

In the same way that Napster and peer-to-peer file sharing changed the face of the recording industry, blockchain technology will force banks to reconsider their traditional roles.

EMV will require new payment processes that, while seemingly small to those instituting the change, require a shift in behavior that could feel monumental to consumers.

A recap of the informed opinions (and the discussions they generated) on BankThink this week, including thoughts on the sale of GE Capital and how the CFPB's new mortgage disclosure forms will shake up the industry.

Digital innovation has yet to coalesce around any one executive. Chief marketing officers are ideally positioned to fill the void, since they are the natural leaders in understanding the entire customer experience from origination and sales through delivery and measurement.

While Google may be the behemoth in web search, its payments initiatives leave a lot to be desired.

The world needs a financial system that moves money with real-time transparency while upholding the highest level of security and privacy. Digital currency and mobile money services can help get us there.

The banking industry as a whole will survive startups. But many individual banks will fail to make the changes necessary to stay relevant in a rapidly changing market.

With ample fueling from mobile transactions, the potential for converting point of sale data into CRM and marketing data is massive. But as full of potential as this merger is across all retail purchases, it's particularly strong down market—and the smaller the business, the better.

Marketplace lenders are aggressively marketing their loans as a way to refinance expensive credit card debt. And with more affordable interest rates and faster loan application processes, there's reason to believe that firms like Lending Club and SoFi will beat out banks.