Opinions

While customers were losing faith in banks, they were falling in love with tech. Banks will have to start changing their message if they're going to catch up, according to consultant Chiaki Nishino.

Two is better than one, especially when it comes to protecting a consumer's identity.

EMV is no stranger to the news cycle, with the card network 2015 liability shift approaching for many U.S. businesses.

Banks that misinterpret regulatory guidance on vendor risk management can wind up shortchanging themselves and stifling industry innovation, according to consultant Paul Schaus.

Congress should impose national data security standards on retailers in order to ward off cyberattacks and ensure the safekeeping of sensitive customer information, according to Carrie Hunt of the National Association of Federal Credit Unions.

According to Javelin Strategy & Research’s 2014 Identity Fraud Report, 13.1 million consumers became a victim of identity fraud in 2013—the second highest level on record. This means that 5% of the U.S. population is now being affected by identity fraud every year.

Since Google announced support for host card emulation (HCE) in Android KitKat 4.4 last year, the industry has been divided.

Evolution is occurring rapidly in mobile payments. While the innovation headlines are being made by the digital innovators and new industry entrants, banks still have a window of opportunity to take strategic advantage and preserve their traditional payments franchise.

Given Americans' heightened concerns over cybersecurity, banks should reconsider the notion of promoting card use for every transaction, according to Douglas Ceto of CetoLogic.

Mixed signals from regulators — on everything from electronic checks to Operation Choke Point - only create fear, uncertainty and doubt among those in the business of improving the payment system, writes Glen Fossella.