Opinions

Payment facilitators give the power back to field service companies and allow them to run their business their own way, says WorkWave's Rick Agajanian.

As businesses accept automation, more innovation is flowing into the market, says Billtrust's Flint Lane.

Security is a constantly changing game, with criminals adopting new strategies and the payment industry and other financial institutions deploying increasingly sophisticated techniques to stop them.

With greater connectivity and more information being shared about customers and transactions, there will be more potential to generate valuable business intelligence, says Citizens' Matt Richardson.

The quick adoption of financial technology, coupled with remote work, requires firms to focus on internal innovation as well as customer-facing advancements.

The Federal Reserve and other central banks deciding whether to compete with private cryptocurrencies should heed the financial stability risks, such as expanding the economic power of governments and altering longstanding payments models.

Mainstream attention to crypto and active projects mean it's time to have a strategy for CBDCs, says R3's Todd McDonald.

Accounts payable is one of the most paper-intensive business functions, with lots of room for more environmentally sound processing, Daniel Ball of Medius says.

The Federal Reserve and other central banks deciding whether to compete with private cryptocurrencies should heed the financial stability risks, such as expanding the economic power of governments and altering longstanding payments models.

Banks face increasing competition from fintechs, third-party lenders and large technology companies as customer demands evolve, says Mastercard's Fabrizio Burlando.