BankThink

Many bank-driven responses to fintech startups are "force fitting" traditional services, and don't fully meet new consumers' demands for social interaction, writes Ted Bissell, global director for digital consulting at Axis Corporate.

Small-business credit is poised for a shakeout. In the coming months, partnerships between banks and fintechs will increase, and credit models will be refined.

Day two of Equifax hearing focuses as much on business model as on the data breach; Fed chair again says she supports bank rules that are not "unduly burdensome."

Like all major and some tier-two U.S. payment processors, TSYS wants to participate in less competitive and higher growth markets overseas to sustain long-term growth, writes Eric Grover, a principal at Intrepid Ventures.

The e-signature and invoicing regulations, which sought to simplify e-invoicing to enhance adoption rates, have caused uncertainty, writes David Cocks, CEO and founder of CloudTrade.

One of the missteps in banks’ attempts to build productive sales and service cultures is overemphasizing sales processes and tactics while underappreciating product knowledge.

Former Equifax CEO blames one employee’s mistake for the massive hack; Warren calls Sloan “incompetent” and says he should be fired.

Credit bureaus can address identity theft by advancing the robustness of their security processes and abandoning outdated systems that rely on our personal information, writes Jason Brvenik, chief technology officer for NSS Labs.

How Ellen Alemany is reinforcing a set of core behaviors — like "straight talk" — to create the kind of culture she wants at CIT Group. She also discusses loan demand and the sentiment of middle-market businesses.

Losses in sales and penalties from chargebacks may hurt business' sustainability, writes Monica Eaton-Cardone, chief operating officer at Cargebacks911 and Global Risk Technologies.