BankThink

The Wells Fargo scandal is more reason for officials to tighten policy on anti-tying measures to put a stop to overly aggressive sales methods.

In 2010, lawmakers passed reforms to bring transparency and competition to a swipe fee market that had been devoid of both. Now, they want to undo that progress.

Receiving Wide Coverage ...Round Two: Congress isn't through with Wells Fargo CEO John Stumpf just yet. Following his pummeling before the Senate Banking Committee Tuesday, Stumpf has been asked to testify before the House Financial Services Committee next week on the bank's phony accounts scandal.

Automating accounts payable (AP) and payments is not high on the IT list of new ventures, but business growth can result in a paper glut.

Paper-based marketing — not digital communication — remains a more promising way to reach customers 50 and older, who also tend to be a bank's wealthiest client segment.

What happens on an executive leader's watch starts and stops with that executive. That is especially true when it comes to sales and sales leadership.

Receiving Wide Coverage ...How long?: Wells Fargo CEO John G. Stumpf told the Senate Banking Committee the bank's pervasive pattern of illegally opening banking accounts without its customers' permission may have gone on even longer than previously believed. "Although the bank has traced the illegal account openings to 2011, it is investigating whether they may have begun even sooner," Stumpf told the panel, according to the New York Times. Stumpf said he found about the situation in 2013, with the board the board being apprised in 2014. "It was not fast enough, not far enough," Stumpf said. "I apologize for that."

The tighter processing deadlines of same-day ACH mean that conventional fraud prevention measures will no longer be adequate or effective.

Find out what a Malcolm Baldridge Award-winning credit union has learned about how to make the most of strategic planning — and every board meeting, too.

The rampant unethical behavior at Wells Fargo suggests that bankers' ethics are still fundamentally awry eight years after the mortgage meltdown.