Often, what motivates people, is convenience rather than half a percentage point.
-Tom Sargent
The growth of the future is not in insured deposits but in other types of relationships. People want financial advisors.
-Bob Dorsa
It seems to me you have two choices. You can sit back and break your arms patting yourselves on the back, or you can ask what are you going to do following the win on HR 1151. The question is what do credit unions do now that they have been fully legitimized?
-Paul Kanjorski
If members love you, why do they leave you?
-Tyrus C. Ragland
The credit union as a whole tends to look at the CFO as a bottleneck. And why does that bottleneck occur? The budget.
-Randy Harrington
On what basis does the federal regulator tell a trade association how it needs to be governed?
-Dan Mica
A problem with an MCIF is that you often need a "high priest"...to run the whole thing.
-Butch Leonardson
In the past two to three years everyone thought the Internet was going to make for a tremendous leveling of the playing field. So far, it hasn't.
-Rory Rowland
The future is in understanding the value of the relationship, not just the account.
-Brian G. Connell
You're going to have to start charging fees. If you don't get your loan-to-share ratio numbers up, you'll have to find other ways to make money. You have to find noninterest income.
-Dennis McQuistion
Microsoft's time of dominance is over.
-Kevin Maney
Research shows the picture of the board of directors is the least visited page on the credit union website. The most visited is the picture of the CEO, probably because he's clicking on it himself.
-Paul Fiore
Everybody says diversity is good, but I ask, 'What are you doing to make it happen?'
-Pete Crear
The big challenge is how we will position ourselves as credit unions in this new, very challenging environment of the e-world.
-Arthur Arnold
Consumers have been taught to accept a non-satisfying bank relationship. They are tolerant lemmings.
-Adam Mandel
Of course it's unsecured. It's not like we can take back the eyes as collateral.
-James Malone, Galveston Government ECU, on its LASIK surgery loans
With our people many times when they are in need of funds they have insomnia; they cannot sleep until they get their funds. But once they get their loans they have amnesia.
-Agapito Acquino
I understand going to meetings and conferences is important...(but) if your board and senior staff go to a planning session and need to use a passport, that's probably a little excessive.
-Tom Dorety
It's not called the Banking Committee for nothing.
-Carl Parks
The tragedy of board members who agree they need to step down in order to let in fresh blood is that often they are the most effective board members. Who stays behind? The dolts.
-Dennis McQuistion
Hire slowly, fire quickly.
-Pat Williams
When you change your charter, you were hunting elk and now you're a fisherman. You need to change what you're doing. You can sit all day on the boat with a shotgun and it isn't going to do you any good.
-Randy Harrington
Not On The Christmas List
Just like credit unions, quitters are parasites. They live off the rest of society. They are un-productive and contribute nothing that is good for anyone other than themselves.
-Ken Fergeson, ABA board member









