LAS VEGAS — Credit Union Journal asked attendees of NAFCU's Technology & Security Conference what are the biggest technology and/or security issues-both positive and negative-for their credit unions.
Arlen Torres, network administrator, NAPUS FCU, Alexandria, Va.
The internal uses of USB devices. We need to lock down iPods and USB flash drives, yet at the same time we need to allow people to use USB keyboards, mice and other peripherals necessary to do their jobs. I need to log who is taking data out of the core systems of the credit union and how to lock it down.
To accomplish this, we are looking at a device that will scan and log all devices and exclude all non-approved devices. That way, if someone is using a non-approved device, we can shut down that PC.
Kevin Strangman, director of special projects, Altra FCU, La Crosse, Wis.
Mobile banking is where we are headed next. We are finalizing the contracts and hope to roll it out in the next 60 days. This is important because we continue to hear from our members that they want it.
We have members in 50 states but offices in only nine states. Because of this, we have had to be on the cutting edge with online banking and phone applications to be able to serve those members. Mobile banking is a natural extension of that.
Dyan Mashman, SVP/chief information officer, Arizona State CU, Phoenix
E-mail encryption and archiving is the biggest technology task we are dealing with right now. We have selected an encryption vendor and we are looking for a vendor to do archiving.
I can honestly say we do not have a security issue right now-the biggest thing that is going on is courtesy pay. We have to make sure members opt-in, otherwise we lose a revenue source.
Ricky Hardison, network team leader, Marine FCU, Jacksonville, N.C.
One of the biggest issues for us is all the different social networking sites out there and the technology that goes with them. We are trying to balance security while reaching out to members. I don't like the social networking sites because they are a security risk. We are trying to determine which technologies will work for our membership and which social networking sites we want to be involved with. There's a lot of great technology out there, the key is about how to stay with it.
