CUSN Adds 2 Colo. Locations
LAKEWOOD, Colo.-Credit Union Service Network (CUSN) has added two more locations to shared branching in Colorado.
Elevations CU added one new branch location, in Erie, Colo. as a CU Service Center, while Sooper Credit Union, also a long-term participant in shared branching, opened a new location in Colorado Springs, Colo. as a CU Service Center.
For info: www.cusn.com.
Level Four Launches ATM Guide
CHARLOTTE, N.C.-Level Four Americas LLC, a supplier of open standards-based ATM software, launched its guide to outsourcing ATM testing. Level Four said it has created a guide that draws upon the experiences of banks and aims to provide guidance on the strategies and processes required to make the outsourcing of ATM testing a success.
For info: www.levelfour.com.
UNFCU Works With LocatorSearch
New York-LocatorSearch LLC has launched its consolidated branch/ATM search engine at the $2.7-billion United Nations FCU, which serves 79,739 members. As a result, UNFCU members, located worldwide, can search for nearby surcharge-free ATMs and branches via the CU's website instead of linking to other websites.
For info: www.unfcu.org.
Digital Dialogue Reliable In Storms
Auburn Hills, Mich.-Digital Dialogue reported it provided 24/7 call center services to Jacksonville, Fla.-based Coastline Federal Credit Union during Tropical Storm Fay and Baton Rouge, La.-based LA DOTD FCU during Hurricane Gustav. Both credit unions were able to minimize business interruptions during natural disasters with Digital Dialogue as a business continuity partner.
Working with PSCU Financial Services, Digital Dialogue also offered 90 days of free 24/7 call center assistance and lending services to the 180 credit unions that were impacted by Hurricane Ike.
For info: www.digital-dialogue.com.
TMG Completes In-House Migration
DES MOINES, Iowa-TMG (The Members Group) has completed the in-house migration of its Fraud Detection Center. The 24/7 center handles credit and debit card fraud prevention and detection, as well as case work for TMG Financial Services' clients.
The Fraud Detection Center includes an in- and out-bound call center staffed by live analysts.
For info: www.tmgfinancial services.com.
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