Winner: Donta Wilson, Chief Digital & Client Experience Officer, Truist Financial Runners-up: Lincoln Parks, Vice President, Strategy and Innovation Officer, Heritage Southeast Bank Hari Moorthy, global head of transaction banking, Goldman Sachs Head of Strategy

Banking is changing as value chains are fragmented, products are componentized, and new players emerge.

With moderator Miriam Cross, Technology Reporter at American Banker; Panelist Abhi Chaudhary, Direct to Consumer Channel at Green Dot; Panelist Ernie Diaz, Head of US Consumer Distribution, Wealth & TD Auto Finance at TD Bank; Panelist Pierre Habis, Head of Consumer & Business Banking at Santander.

In this fireside chat moderated by Penny Crosman, Wells Fargo’s Michelle Moore (Head of Consumer Digital) and Sandra Nudelman (Head of Consumer Data and Engagement Platforms) will discuss how they’re working together to drive transformational change for consumer customers across channels.

Jeremy K. Balkin, Managing Director, Global Head of FinTech and Innovation, JPMorgan Wholesale Payments

Global economies are navigating an era of digitization amid challenges from climate change to social injustice to distrust in public institutions.

Financial institutions are seeing consumer trust wane dramatically. Strong identity verification tools can help them prevent fraud and reduce friction.

In this talk, Stephen Murphy, CEO of Genesis, will be joined by Katya Chupryna, Vice President, Citigroup to discuss how this technology is changing the technological landscape of finance, highlighting the unique needs of the financial market and outlining both the benefits and potential pitfalls when deploying low code in high stakes environments.

In this opening session, Brian Elkins of Monigle and Janet King from American Banker unpack a new model for customer experience and key themes and examples to help shape the reimagined baking experience.

The most effective defense against mule accounts, is to understand how they move money across banks’ digital borders. In this spotlight session, we will share data supporting the different use cases commonly used.