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Diane Morais has been driving a transformation at Ally Bank since she took over as president and chief executive in March 2015.

LeeAnne Linderman is a self-styled "change master." And considering how much change she has been leading at Zions Bancorp. lately, the label is more apt than ever.

"Everyone feels better when they feel welcome, whether it's someone coming to work or a customer walking through the door," said Mary Walworth Navarro, who headed the strategic review that led to the word "welcome" becoming a key component of the Huntington's marketing efforts.

In her first few months as general counsel at JPMorgan Chase — the nation's largest bank by assets — Friedman has come up with creative ways to get her 1,900 employees working cohesively.

PNC Financial Services Group is increasingly leaning on Karen Larrimer to help transform many of the ways it interacts with customers.

Patricia "Patti" Husic doesn't give up once she sets her mind to something.

In a rapidly changing banking environment, Royal Bank of Canada is trying to stay on top of the competition by being more agile. Janice Fukakusa, the company's chief administrative officer and chief financial officer, is a major contributor to that cause.

Between the volatility in the energy sector and the geopolitical turmoil in Latin America, Anne Clarke Wolff's global corporate banking team has a lot to keep up with.

Ranjana Clark took a risk when she left banking five years ago for a job in fintech. But the decision put her on a fast track to the executive suite.

In the last year, KeyCorp, under CIO Amy Brady's direction, has made several noteworthy choices as it looks to be a standout amid the digital changes that banks are facing.