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Just because you've issued chip-enabled cards to all your cardholders doesn't mean your job is done, experts caution.

For the second time, FinCEN concerns about credit unions have been aired publicly, instead of in private communication with NCUA, and once former NCUA chairman hopes this doesn’t become a habit.

Though the EMV liability has officially shifted, many card issuers are still in the process of rolling out chip-enabled cards, and there is no one right strategy.

Collection agency Pioneer Credit Recovery on Thursday began a one-year contract to pursue nearly $3 million in unpaid Trenton (N.J.) Municipal Court fines from people who lost their traffic, drug or other court cases.

Instead of trying everything at once, work to master one or two platforms at a time before moving on to new channels, suggests one social media expert.

There is something to be said for controlling the message, but when it results in no message at all, we're robbed of making informed decisions.

One CEO sums up industry frustration this way: 'Why ask the hard questions if you ignore the tough answers?'

"Pricing will have to be changed," American Banker declared in 1977, "to help motivate banks to start such programs with their own customers."

While large banks are risk-averse, conformist and bureaucratic, marketplace lenders are inspiring the best and the brightest with their high-energy cultures.

The Virginia credit union's website offers concrete reasons for becoming a CU member instead of a bank customer.