Consumers in the United Kingdom ages 18 to 25 increasingly are using computers and mobile phones to manage their personal finances, suggest the results of a survey sponsored by mobile-banking company Monitise PLC.
U.K.-based research firm Future Foundation conducted the online survey of 1,000 consumers in November. Some 25% of respondents ages 18 to 25 prefer using mobile- and online-banking services instead of phoning a customer-service center.
The survey also found that only 10% of respondents older than 65 use mobile- or online-banking services. Males, at 22%, also a more likely to use such services than are females, at 13%, the survey data suggest. Monitise was unavailable to comment by CardLine's deadline.
