Banco Popular de Puerto Rico

With customers now having the opportunity to onboard across multiple devices and channels, or even through a call center, the likelihood of an inconsistent experience is drastically increased, Neal Keene of Intelledox says.

Banks are increasingly sharing data and must brace for new regulations protecting that data.

Fintechs that simply offer cosmetic upgrades to the cumbersome American banking system won't survive.

Many might think that the technological disruption of the industry is already underway, but it’s likely that the most significant restructuring is still yet to come.

Community banks shouldn’t wait for the Fed to create a new real-time payments rail when consumers are already flocking to other options.

Crypto technology will play a major role in the central bank's real-time payments system.

The Fed's development of a real-time payments systems has sparked a pointless debate about paper checks.

Banks can fine-tune their apps so the customer doesn't give up halfway through a cumbersome sign-up process.

If the Federal Reserve doesn't maintain an active role, Wall Street megabanks could take over the payments system.

The new regulation in New Zealand shows other jurisdictions how best to address cryptocurrencies and their use in payments.