Fintech

With several of its products aimed across all demographics, American Express has no intention of turning back from what it says has been a long journey to become more inclusive as a card brand.

While the group is adopting some changes in order to improve its advocacy efforts, the biggest and most controversial suggestion — that credit unions no longer be required to belong to both CUNA and their respective state leagues — was nixed.

After the Oct. 1 EMV liability shift takes effect, the process of handling chargeback disputes could get messy for merchants unfamiliar with the new factors in play.

The Stamford, Conn.-based credit card issuer expects to be independent by the end of the year, and predicts that it will benefit from its separation from General Electric.

Fiserv has completed a test run of its card-free ATM software, in partnership with VyStar Credit Union.

It's no secret that restaurants are going to be slow to adopt EMV relative to other retail categories, but in the past two months more dining establishments have begun to focus on the business-side issues and changes to customer interaction brought on by chip cards.

The mobile technology craze is starting to sweep up loyalty programs, placing pressure on banks to brush up the reward redemption experience to meet consumer expectations.

MONTGOMERY, Ala. — The Alabama State Employees (ASE) Credit Union has named Jared Freeman as its new chief executive officer, succeeding Ned McHenry, who will retire on Sept. 30, after 26 years of service at the CU.

A CU-fueled collaboration has produced new insights into the keys to successful partnerships.

Filene Research Institute announced that 16 credit union executives have been accepted to its Filene i3 program, which was formed to “foster the development of new ideas and innovations” for CUs.