PayThink

One month into the job and at her first appearance as CEO of the California/Nevada CU Leagues, Diana Dykstra said she has not been charged with any specific mission by the leagues' board. Instead, she has her own charge.

F. Scott Fitzgerald famously observed that "There are no second acts in American life." Mr. Fitzgerald never met credit unions.

Are your board members performing at their peak? With everything that is happening in the credit union movement and the economy today, your answer to this question better be yes.

1. Building trust is vital. 2. Credit Unions are misunderstood. 3. Banks are getting more aggressive. 4. Marketing must build relationships with members. ...

Our story examining mortgage servicers' force-placed insurance practices generated an unusually high volume of feedback from readers and in the blogosphere, ranging from laudatory to livid.

Pentagon FCU CEO Frank Pollack doesn't see a charter change as a panacea (CU Journal, Oct. 18). I respect his opinion but wonder how much due diligence he conducted.

An observation was made once that unlike school, in life the tests come before the lesson. Given the economy of the past few years, one wonders just how big a dose of "reality" kids are getting these days.

Welcome to the new world of financial services. Frugal is in. Accumulation is out. Conservation-in. Frivolous-out. Return to values-yes. Return of employment-no.

With such a large turnover in Congress this is a great time for the bankers in America to reach out to their members and work with them to understand the challenges of banking today.

Which way do you prefer your roll of toilet paper to hang? You might wonder what that has to do with banking, but I bet you thought a few seconds about your preference. That's the genius behind a New York start-up called Hunch, which bills itself as a way to personalize the Internet by making smart recommendations about what you might like based on a series of questions.