PayThink

The most profitable banks in American Banker’s annual rankings frequently produce year after year. That success requires rigorous budgeting and planning, timely analysis and more.

Pursuing collection payments can often be delicate, but there is emerging technology that can take the sting out of that, according to Fico's Tim VanTassel, a vice president at FICO.

From improving call center operations to advancements in voice banking and more, distributed ledger technology has the potential to radically improve data security.

Providing workers with funds on their own terms with added features can do more than just keep up with modern technology, contends Brian Radin, president of Comdata's prepaid and payroll card business.

The banking industry isn't prepared to transition away from a key financial benchmark in 2021, and steps need to be taken now to avoid market disruptions.

When it comes to digital-native shoppers, it’s more than just understanding how their expectations have changed. These expectations are tied to emotional factors that influence buyer behavior, says Michael Rouse, chief commercial officer at Klarna.

After criticizing the prevalence of social sign-in buttons on the internet, Craig Federighi, Apple's senior vice president of software engineering, unveiled one of his company's own. It's essentially Apple Pay without the payments.

Open banking or connections to payment apps and fintechs helps financial institutions meet these customer needs in a number of ways that can help them build that customer relationship, writes Maria Allen, global head of financial services for Unisys.

Critics have knocked the product, which provides workers access to their wages before payday, as another form of predatory lending. But California has a new bill that would create a legal framework for this short-term lending alternative, and policymakers elsewhere should follow the state's lead.

The credit union movement is uniquely positioned to partner with the U.S. Postal Service as a way to increase consumers' access to affordable financial services.