PayThink

Cash recyclers have their place in a branch. But other solutions may help credit unions save time and money when processing large transactions.

More innovative thinking will be needed to achieve competitive advantage and differentiation without breaking the bank, an gaming is an emerging option, according to Simon-Kucher & Partners’ Wei Ke and Wenbo Li.

When companies cling to outdated methods of payment processing, the results is a highly fragmented consumer experience. It also adds unnecessary administrative costs and decreases efficiency, writes Jeffrey Brown, president of VPay.

Decades-old measures designed to rein in risky lenders are now preventing healthy banks from tapping crucial sources of funds.

Black Friday and Cyber Monday up the ante for payment crime, but there are steps retailers and payment companies can take, according to OneSpan’s Will LaSala.

Are midsize banks in position to disrupt, or are they investing billions in technology because they can’t afford not to?

Using machine learning to analyze payment data, the latest technology automates workflow and decisions, making fraud detection quicker and more efficient, writes Steven Goddard, product manager for risk at The ai Corporation (ai).

The megabank’s continued compliance problems suggest that all of its board members, along with 100 of its most senior managers, should be replaced to make way for real change.

AI-driven analytics can help both pure-play and brick-and-mortar brands understand the frustrations of their users at an elemental level — which buttons remain unclicked, which form fields make them leave, and which customer paths are dead ends, writes Jonathan Cherki, CEO and founder of ContentSquare.

As issuers make rewards more personalized and proactive, a balance between savvy and privacy must be maintained, according to Kevin Grieve, North America payments lead for Accenture.