PayThink

Emotional connections can make a difference when consumers have many different ways to shop and pay, according to Tom Caporaso, CEO of Clarus Commerce.

Credit union boards need to spend more time on formal CEO succession planning.

There’s an opportunity for global banks willing to break down the internal silos that stifle good ideas.

Comparing the U.K. payments landscape to that of the U.S. is sometimes like comparing apples to oranges according to Ankit Kumar, manager of digital payments and mobile financial services at Gemalto.

Payment forms on e-commerce sites are the most common target for formjacking attackers, writes Robert Capps, vice president and authentication strategist for NuData Security.

Watch American Banker's Most Powerful Women in Banking and Finance gala, which was recorded live on Oct. 4 at Cipriani Wall Street in New York City.

Banks may be more focused on implementing the newest or flashiest technologies, but good customer service ensures these initiatives are successful.

There is an expectation that customers should change and adapt their particular payment habits to match what the retailer has on offer, according to Matthijs Pronk, CCO of Intrapay.

Currently, the vast majority of bank tellers are female and most don’t earn a living wage.

Financial-crime risks, properly mitigated, are business opportunities. Fintechs that recognize this can gain a competitive advantage, according to Julie Myers Wood of Guidepost Solutions and Gemma Rogers of Fintrial LTD.