PayThink

Clearly communicating with customers on a powerful engagement platform is enough to increase customer confidence, writes Donika Kraeva, strategic communications manager at Dentacoin.

The central bank should consider rescinding the bank’s “financial holding company” status, which allows it to participate in nonbank activities, given its inability to respond to internal management problems.

To combat this loyalty fatigue, retailers need to design their programs to be frequent, relevant, interactive and visible, writes Mehmet Sezgin, CEO and founder of MyGini.

One CEO argues that megabanks aren’t just too big too fail – they’ve failed because they’re too big and lost sight of what's in the interest of consumers.

Policymakers have called for streamlined disclosures for customers granting third parties access to their financial account data. They don’t have to look far for a potential solution.

Several former policymakers have joined virtual currency firms as directors or advisers, but the trend carries risks for officials and consumers alike if these companies stumble.

RPA changes the game, enabling the automated transfer of data between different systems, and bringing significant levels of improved efficiency to the organization, writes Christine Parker, vice president and financial services industry market lead for Pegasystems.

Building a blockchain solution that adds greater transparency in transactions has the potential to make KYC and KYT processes for crypto transactions much more efficient than the system in place, writes Ash Shilkin, president of Ivy.

For hackers, ATMs serve as “welcome mats” for company networks where much customer information is stored, writes Eric Crabtree, vice president and global head of financial services for Unisys.

New court documents underscore the damage inflicted by the Obama administration’s de-risking initiative, argues Rep. Blaine Luetkemeyer.