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In this highly competitive environment, catering to the unique needs of each customer is more important than ever, writes Matt Clark, president and COO of Corcentric.

BluCurrent CU launched video banking in 2012 in the hope new technology would be cheaper long-term than additional staffing, and the credit union has seen strong growth as a result.

Whatever the reason that Plaid, a prominent data aggregator, can no longer access data from Capital One, the situation demonstrates how fragile fintechs are when they lose banking access.

When bank customers are treated poorly by branch employees, it can damage the relationship even if the specific issue is effectively resolved.

Both South Korea and Japan, for example, are crypto-friendly countries, but they’re also cracking down on anonymous cryptos, citing money laundering risk, according to Bob Rutherford, CEO and founder of Hedge.

A decades-old Fed charter could help banks develop new cooperatives to combat economic inequality.

Nonlisted encryption solutions are designed for easier deployment, but often lack many of the key attributes of PCI-listed point-to-point encryption products, writes Ruston Miles, founder and chief strategy officer of Bluefin.

The crypto market has been in bear territory recently, and Facebook's removal of its bitcoin ad ban can help a resumption of cryptocurrency expansion, according to Nigel Green, founder and CEO of deVere Group.

A Chicago bank isn't afraid of taking on competitors that spend billions on technology. A state regulator is afraid of giving fintech startups too much latitude. Yet another one of our Most Powerful Women retires. Plus, blockchain's leading ladies, the fallout from a big political upset and a tool to help you stop apologizing.

Blockchain provides greater data management tools and improved connections between insurance payments and medical care, says Jeremias Grenzebach, co-founder and core developer at Dentacoin Foundation.