PayThink

The inconsistency between what millennials say on surveys and their actual behavior should make bank marketers skeptical about building programs around such research.

The suggestion that any area has too many local institutions dismisses the importance of community banks and overlooks the dangerous effects of consolidation.

Approximately 37 million adults in the United States — a number roughly equivalent to the population of California — do not have a checking account. Some of those individuals have never relied on traditional banking.

Industry fears about the Consumer Financial Protection Bureau's "UDAAP" authority recall steps Congress took in the '70s to rein in the Federal Trade Commission.

The challenges of running a business become exponentially greater when managers seem to be spending more and more of their time finding and training new team members than in actually executing strategy.

While biometric authentication has garnered significant attention in recent months, its actual application in face-to-face environments has seen slow adoption to date.

Banks and regulators both deserve credit for how they have navigated the post-crisis period, but how regulators continue to implement rules — and how banks continue to deal with this environment — will determine if this is a turning point for finance or the prelude to another round of pain.

Banks need more specific guidance that clarifies requirements around vendor contracts, risk assessments, data management and other issues.

Financial institutions offering checkless checking is trending, and checkless checking accounts—as part of the FDIC’s 2011 Model Safe Accounts Pilot—appeared to perform well among the underserved consumer participants.

Employees are the heart and soul of any company. When they are engaged, they behave in ways that have a tremendous positive impact. Companies that want to tap into that power should foster these three attitudes in their employee ranks.