PayThink

Paper-based marketing — not digital communication — remains a more promising way to reach customers 50 and older, who also tend to be a bank's wealthiest client segment.

What happens on an executive leader's watch starts and stops with that executive. That is especially true when it comes to sales and sales leadership.

The tighter processing deadlines of same-day ACH mean that conventional fraud prevention measures will no longer be adequate or effective.

Find out what a Malcolm Baldridge Award-winning credit union has learned about how to make the most of strategic planning — and every board meeting, too.

The rampant unethical behavior at Wells Fargo suggests that bankers' ethics are still fundamentally awry eight years after the mortgage meltdown.

Contrary to expectations about growing mortgage lending volumes, current industry trends suggest a gradual reduction in capacity for both lending and servicing that should alarm policymakers.

Compensation rules mandated by Dodd-Frank are a potential tool to make executives accountable for misconduct like the Wells Fargo scandal, if regulators are willing to use it.

In order to successfully and scalably combat card-related fraud and digital payments hacking, organizations need to rely less on standards like EMV and PAN/PRN, and recognize today’s currency is no longer just about money.

The Consumer Financial Protection Bureau can determine nearly anything to be an unfair, deceptive or abusive act or practice, and it's more likely to do so when lenders try to take advantage of regulatory loopholes.

There's no tech solution in the world that can prevent cybersecurity attacks. To mitigate risks, however, banks can apply four controls after they first determine their risk tolerances.