PayThink

Bots have slowly begun to creep onto the online payments scene, and they could offer a whole new, simpler way to part with our cash.

What was true in the late 1700s, the 1970s and the 1980s is still true today: bank customers want to interact with real-life people when managing finances.

In a perfect world, better financial literacy — along with equipping bankers with ethical standards — would make the Consumer Financial Protection Bureau obsolete.

Whether it is EMV, NFC, HCE or TSP, there is certainly no shortage of acronyms within the payments ecosystem. And this is one trend that is here to stay.

Banks should assess a customer's full financial picture before deciding to sell a debt to a third-party collection agent.

While some institutions find it sensible to appoint chief operating officers to assist the CEO or as part of a succession plan, many others increasingly choose to go without a COO.

European Union regulators recently passed new rules for shielding data from cyber criminals. Every company that operates in or does business with EU citizens must comply, which is virtually every mid-to-large sized company in the world.

Pokémon Go has taken the U.S. by storm, to put it mildly. For an app that was released very recently, it already has more users than Twitter and is beating Facebook on daily engagement.

Regulators' recent warnings on emerging risks with commercial real estate indicate banks have reverted to CRE practices that got them in hot water once before.

In the last decade, customer loyalty has extended beyond the bank to include an array of non-bank solutions for financial management, payment and lending.