PayThink

Several CEOs hitting the magic age of 63 have chosen to sell their institutions, suggesting a dearth of younger executives waiting in the wings.

Affluent customers deserve special attention, but banks have to think outside of the box to improve loyalty and customer satisfaction with this important customer segment.

The holy grail for any business is sustainable competitive advantage. In the fast-moving payments market, where we are seeing the challenge of near-constant technology-led change, this can appear both elusive and far-fetched.

Credit unions saw real progress in a variety of legislative and regulatory victories in 2015, but there is still a whole lot left to be done as the close of the 'Year of Regulatory Relief' swiftly draws nigh.

A customer's social media presence provides a window to the soul, which a more traditional credit history cannot touch.

The danger posed by the Federal Reserve is in its unchecked power coupled with its inability, like that of any institution, to predict the future.

A recent column by Penny Crosman on whether cards with newer chip technology should be paired with a signature or PIN, for added security, came down squarely on the side of using PINs. But the article overlooked a key fact in the debate: neither is the most important defense against fraud. It’s the chip that matters.

The debate over whether signatures or PINs are a stronger security feature overlooks the fact that neither is the most important defense against fraud.

The vaguely defined term needs an overhaul to meet the financial demands of refugees and others long ignored by efforts to expand banking access.

Merchant cash advance (MCA) is a common form of alternative lending that many ISOs and agents offer to supplement their income.