PayThink

Industry conferences that feature advice tailored to the concerns of Citigroup and JPMorgan Chase don't do community bankers a whole lot of good.

Minorities receive surprisingly few small-business loans, high-level employment promotions and business contract opportunities. The federal government can help remedy the situation by collected detailed data on these matters from financial institutions.

The Credit Union Journal's recent coverage of the Cooperative Credit Union Association's letter to the NCUA Board urging NCUA to begin a dialogue on returning to an 18-month exam cycle for well-run credit unions has spurred a lot of discussion in the marketplace.

U.K. consumers have been able to "tap & pay" with their contactless cards for nearly eight years now.

A new study by the Richmond Fed confirms that swipe fees have only gone down for a small fraction of merchants, contrary to congressional intent. This finding should spur the central bank to limit price-fixing to a reasonable level.

The most productive and successful salespeople hear some version of “No thanks, I’m good” more than anyone else. This kind of daily rejection is just confirmation that they're doing their jobs correctly.

In the digital age, financial data is both a commercial tool and a means of detecting criminal activity. This leaves multinational financial institution issuers, especially those that operate in both the United States and the European Union, at risk for fines and litigation.

It’s time for the mortgage industry to take a lesson from the presidential hopefuls who have gained an upper hand by playing up their individual brands.

There's a technology gap in business payments that prepaid cards can help fill.

Banks need more clarity about the circumstances under which attorney-client privilege applies. Otherwise they may decline to ask questions about the legality of their actions, leading to even more compliance problems.