PayThink

There is no doubt Visa, MasterCard and indeed many of their member banks will initially lose revenues as the new Russian card system takes some of the fees normally earned by them.

More than one-quarter of customers buy a banking product from their primary bank's competitors. Can banks use mobile technology to sell more effectively and stem the tide?

By now many of you have probably seen the reports of somewhat disappointing Black Friday turnout from the National Retail Federation.

A recent study intended to measure Americans' understanding of arbitration clauses asked the wrong questions. The more germane issue is whether arbitration produces better outcomes for consumers than court and class action litigation.

In a meeting with Fed chair Janet Yellen, one community banker emphasized the need for a tiered approach to regulation and enforcement.

When it comes to gift cards, consumer behavior comes into play at different stages of the purchasing process—specifically when deciding whether to get a gift card over another gift, and when deciding on what type of gift card to get.

A proposal to tighten membership requirements for Federal Home Loan Banks could hamper community lenders' ability to assist in affordable housing and community development programs.

Some community banks have entered into the booming energy market without taking the necessary precautions, making them vulnerable to a downturn in oil prices.

The Sony Pictures web attack may have led you to question whether your own business was secure and if the information your clients provide via different payment methods can be breached, causing mistrust between business owner and vendor.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.