PayThink

The EMV liability shift is a little over a year away, yet many merchants are unprepared for chip card acceptance. Recent data breaches have increased consumer awareness of card security issues.

Recent remarks by European politicians and HSBC chairman Douglas Flint are indicative of a mindset that's more interested in complaining about regulations than managing risk, according to Mayra Rodriguez Valladares.

Fed Gov. Tarullo's suggestion that directors should be more engaged in risk oversight is a dangerous development that, if implemented, would expose directors to more lawsuits and further discourage capable people from serving on boards, writes banking attorney John Gorman.

Recently we have seen both Argentina and Ukraine fall into two very different types of crises, but the economic results appear to be the same.

Creating deeper bonds with business clients can help banks win market share. But organizational inertia and sales managers who are quick to fall back on old habits often hobble this approach, according to consultant Duncan Banfield.

While bankers' reputation as the unquestioned authorities on financial services may be changing, the importance of face-to-face interactions has not lessened, according to contributor Dave Martin.

Churn is always a threat and declines can happen at any time–not just when customers are up for renewal.

A report on big bank subsidies offers proof that statutory, regulatory, and industry changes have strengthened the financial system in the years since the crisis, according to Financial Services Forum chief Rob Nichols.

The skill set of successful military commanders makes them uniquely well-suited to compliance roles in today's strict regulatory environment, writes former U.S. Army Captain Jonathan Hendershott.

When Starbucks Corp came to market in January 2011 with its mobile payments app, there had yet to be a retailer or foodservice operator that had gained much traction with the newfangled idea of a consumer using a mobile phone to make an in-store purchase.