PayThink

General Motors CEO Mary Barra has been out front and center during the auto manufacturer's massive recalls this year. Most bank chiefs appear less willing to be the public face of a disaster — with the notable exception of HSBC USA's Irene Dorner.

If bankers want their branches to be successful, they’ll have to start thinking beyond cost-efficiency, says Paul Seibert, vice president of financial design for EHS Design.

Institutions become comfortable with the nominal profit increases from higher risk and ignore the warning signs. It is hard to recognize a problem when you are paid not to see it.

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

By addressing concerns about how distressed loans are resolved, banks and non-banks alike can make a virtue out of necessity and regain the trust of policy makers and the public.

Cross-selling can be a crucial revenue-boosting tool when properly implemented. Credit unions that devise a well-defined strategy based upon proven techniques have the best chance of reaching their cross-selling goals.

April 2014 is National Financial Literacy Month, and perhaps in that spirit, a brief history lesson might be appropriate.

Having spent some time last week with some CU folks, I've come to the conclusion that Bitcoin may be the most appropriately named product/service ever. Because most folks either understand a bit, a little bit or not a bit about what proponents keep calling the "currency of the future."

According to the Millennial Disruption Index, millennials believe payments innovation will come from outside their bank, with nearly half showing more confidence in what startups and technology companies add to payments than what their banks do. This presents a challenge and an opportunity for financial institutions moving forward.

By offering comprehensive business card features, banks and credit unions are positioned to meet the unique requirements of small business credit card account holders and compete with the largest financial institutions.