PayThink

While it looks like credit unions will dodge the taxation bullet again this year, bankers won't stop attacking their not-for-profit status. It's a fight that still has a long way to go.

In the technology market, making the jump from early adoption to the mainstream is the difference between becoming the next iPad and becoming the next Laserdisc. Mobile wallets find themselves in this very position today as a next-gen product in need of a push to reach their tipping point.

The largest and most powerful arm of the central bank of the U.S. has finally admitted the megabank emperors have no clothes. It is past time that we as a nation get to the bottom of this dangerous threat and fix it

FHA reform would serve as a major enhancement to the Johnson-Crapo proposal as it could ensure long-term viability of both the MMI and new Mortgage Insurance Fund.

Charlie Keating, who died Tuesday, epitomized an era today's mortgage lenders would do well to remember as low-yielding portfolio assets tempt them to take bigger risks.

The GSEs are the essence of highly leveraged, systemically important financial institutions, based on their size, interconnectedness and the lack of substitutability

Scrapping the "call-center-as-a-machine" model and the "customer-as-widget" mentality will allow organizations to make real progress in the battle for customer experience.

December’s breaches made the most headlines, but the bad news for retailers seems to keep coming every few days, alternating with the latest weather reports to make up a good chunk of every evening newscast.

Eliminating payday lenders would create a void that banks, thrifts, and credit unions cannot or are reluctant to fill. With greater transparency, payday lenders can become a viable partner in the small-cash market.

This "product" is weakened in the customers' mind when interacting with a living, breathing banker inevitably involves fending off sales pitches.